Livraro has been a game-changer for our restaurant. We operate a 7 restaurants chain and after searching for months and reaching several online ordering apps, we realized it was going to be very difficult to find one that served a multi-unit restaurant with all the features we needed.
Livraro came to the rescue and to our surprise, the app was ready to be used. It took us about a day to set everything up with the outstanding support of Livraro’s team.
We have been using the app for a year and it is by far our favorite way to get orders because of how easy and friendly it is, also it requires very low human interaction so the cost of getting an order is very low. On top of that, unlike 3rd party apps, Livraro is transparent to our customers, so they are always interacting with us instead of an independent app.
But the most important fact is that our customers simply LOVE IT! In our customer satisfaction metrics, those who ordered via Livraro are 25% happier than the ones who used a traditional channel.
When it comes to receiving orders from our customers, Livraro is the best decision we have made in the last decade!
Jaime A. Pun
General Director TaiPak
